Your mortgage business was purchased out by Inexperienced pine mortgage business and I would like to let you know we've had only issues with them! They're exceptionally inexperienced, one finish doesn't have idea exactly what the other does plus they like to frighten their customers with telephone calls. (We've gotten 5 phonecalls about 1 problem within the last 18 times!) in this situation we (undoubtedly) screwed-up and published the incorrect quantity of mortgage transaction. They called, we apologized, and sprang a look for the distinction within the email the following day. Then we proceeded to obtain a lot more phonecalls asking us to deliver the check (clearly meaning we were laying about having delivered it!). We eventually examined our bank record also it confirmed the check had removed 10 days before and so I informed the repetition so today. Her snooty solution?: well, you'll proceed to accumulate overdue fees before check turns up. At that time I insisted on speaking with her boss, who evidently requires five minutes in the future about the point. And so I described the problem. Their solution: send me a duplicate of the leading and also the back of the check (and so I am clearly still laying about having delivered it!). At this time I dropped my mood and hungup. Therefore five minutes later he telephones back plus they have amazingly discovered my check. BUT, I'd created the incorrect bill number onto it to ensure thatis why they mightnot think it is (we've 2 balances together, wouldn't it have now been so difficult to check on this faster, before bothering us with phonecalls?) So basically he called to inform me that I'd created an error which was all my problem. Good customer support, not believe?
Therefore, perhaps youare considering, why-don't you do automated withdrawal, so easier after which you cannot screw-up composing the check... We did attempt that in the beginning plus they kept messing that up so we eventually stated we'd simply create the check each month.
And one more thing: We'd some problems to the home as a result of large hailstorm. Your insurance offered us a large check, created out to us and Greentree. You'd not think all of the fuss they've us going right through to obtain YOUR insurance cash. We've to deliver images of the before and after, the estimate for that work, the itemized appraisal, the finished w 9 type with tax identification # in the company, the itemized bill, the ultimate itemized bill, certification of conclusion, and, to top everything down, an examination by their consultant is needed. THAT IS OUR INCOME, PAID BY US THROUGH INSURANCE! I understand that Greentree possesses part of our home but needing to leap through this several hoops to obtain YOUR cash is ABSURD
So bottomline: should you examine this and also you nevertheless choose to cope with Greentree mortgage you're from the brain.
Easily can divorce them I'd.
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