I received a call from Michelle Allen with Equity Financial Services, LLC inquiring about selling my timeshare because she stated they had a buyer and closing costs would be deducted at the end of the sale. Since December, I have spoken to or corresponded via email with "Ron Carlyle", "Sophia Kirkland", "Ashley James", "Brad Marshman", "Collen Wilson", and "Angelica Bernard". Ron Carlyle commented that they had other sellers they could contact which I now realize was a pressure tactic. He also seemed upset that Michelle Allen stated there would not be any upfront fee as they wanted $2190 for closing costs upfront. The last call from her requested I send my signed contract to her at a gmail email address which I thought was strange. Of course this information seemed to be of a "concern" to "Angelica Bernard" when I informed her.
After 30 days, I contacted EFS because I had heard nothing from them. The "welcome letter" email from "Brad Marshman" who is the claimed president of the company, stated it would take 60 to 90 days to complete the transaction and they would "communicate" completion of steps on a regular basis. When I was informed that the title report was complete and the Estoppel letter had been received but could not get a copy from EFS, I finally realized something was wrong. Weekly and sometimes multiple daily calls went unreturned as well as voice mails not returned. All of their emails either go to "customerservice" or "admin"."Brad Marshman" has an email that I am sure is ficticous as well.
After researching the internet regarding this company and finding nothing negative - actually finding very little should have been my first clue - I signed their contract and overnighted a bank check for $2190. I failed to call the Delaware Attorney General's office (who was rude to me when I did call) and they suggested I call the State Bank Commissioner's office. After talking with the Bank Commissioner's office a few minutes, they did inform me they have received inquiries and about Equity Financial Services and the upfront fee of $2,190 to sell timeshare property to a buyer. Well, I'm not alone. This will not happen again. I am so furious that I did not check them out more extensively.
Obviously, Equity Financial Services, LLC is a ripoff/scam. Anyone else get ripped off by them? I will be using my timeshare and deal with the loss.
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