If you are here reading reviews, your obviously a little skeptical. Trust your instinct and rent through a realtor! These people claim they have been in business for years, that they have a large staff - they employ one person (that's it). Not only was it a hostile environment, they are extremely unprofessional including the things we had to do and put up with.
To the homeowners, they do not check to see that the caretakers have furniture except to ask for pictures (which they usually take from a website - when move-in time comes they never have what they say they do. They DO NOT run a background check, they do not run a credit check, they do not check with references.
To the realtors, they use you to get to the homeowner for their advantage. They'll promise you your listing will sell faster with a caretaker (it wont).
To the caretaker, they will use the key they have, enter into the home and steal your property. You have no recourse! They have never won any legal case. They have someone post stuff on the internet and they pay them well. They do not run background checks, credit or history. So, don't pay for that garbage. As for the interior designers - its they themselves your paying. Not some "professional interior design group" they claim. They are hostile people and are very backstabbing.
We were never able to acquire decent caretakers with nice furniture. They were few and far between. Barbara and Cyndee tell people they have hundreds of caretakers, they have 15! That's it! John and Cyndee are in court more than they are in their offices as homeowners and caretakers are always pulling them into court. To my knowledge, they have never prevailed in court. It is my understanding from realtors that they have a horrible reputation in the community.
They are evil people who have victimized many people!
As you are aware, you can see all the reports that have been filed by numerous people through the police departments in scottsdale/phoenix. To date, I do not see one case where they have prevailed.
Look, they have no idea who writes these reviews. But yet they sit in their offices daily reading reviews people have written. They respond to everyones negativity written. Obviously these reviews are getting to them. The truth hurts.
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