Usacomplaints.com » Miscellaneous » Complaint / Review: Mercantila.com - DON T SHOP HERE - Bar Stools. #625984

Complaint / Review
Mercantila.com
DON'T SHOP HERE - Bar Stools

Buyer beware should be the theme of this company! The bottom line is that after a phone call to the above company making sure that they had the bar stools that were back ordered through the manufacturer that I was interested in, I was assured that this company has their own warehouse and that per the website, they were in stock. 10 minutes later, they took 1,021.00 out of my account. However, I received notification the next morning that they were back ordered and would not be shipped out for several weeks. I cancelled the order immediately. 3 days later, I have yet to receive a refund even after they stated I would have one in 24 hours. They took my money and I am fighting to get it back! They should be able to make a refund immediately. Do not order from this company!


Offender: Mercantila.com

Country: USA

Category: Miscellaneous

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