Usacomplaints.com » Miscellaneous » Complaint / Review: Walmart - Stamps - EBT food stamp cards. #609399

Complaint / Review
Walmart
Stamps - EBT "food stamp" cards

Thurs., 03/18

Subject: Discrimination Against Customers Who Use the Lone Star EBT Card

Just because a customer uses a Lone Star EBT card (popularly referred to as “food stamps”) to pay for food doesn’t mean that customer is illiterate! Customers are tired of being treated as if they can’t read and that they’re unaware of what their EBT balance is when they shop. Having a Walmart cashier circle the remaining EBT balance on a receipt, or pointing out the remaining EBT balance on a receipt, or announcing something publicly in reference to a customer using “food stamps” are all shoddy practices meant to demean and insult the customer. Walmart does not treat customers who use credit cards, such as Discover or VISA, this way. Therefore, Walmart's cashiers and management are committing discrimination against individuals who use a Lone Star EBT card to pay for their food. Walmart should immediately cease its practice of discrimination against individuals using a Lone Star EBT card by doing the following:

. DO NOT circle the remaining Lone Star EBT balance on the customer’s receipt.

. DO NOT point out the remaining Lone Star EBT balance on the customer’s receipt.

. DO NOT voice anything publicly about the customer using a Lone Star EBT
card or make any comment at all about the customer using “food stamps.”

Walmart needs to STOP its discrimination against customers who use a Lone Star EBT card to pay for their food!

P.S. I shop at Walmart a lot. I'm mostly satisfied with Walmart, but this one EBT "food stamps" issue is a BIG irritant.


Offender: Walmart

Country: USA

Category: Miscellaneous

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