They continued to charge me after I canceled my service. As others have observed it's nearly impossible to communicate with then directly. So I'd like to share some hard won information - the contact information for their CEO:
Josef Mandelbaum
1.216.252.7300
[email protected]
Chief Executive Officer, AmericanGreetings com
It was amazing how fast I got a response when I used this email address after failing attempts requesting assistance.
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