I happily agreed to post here on this forum after Pattilou asked that I do so. I came for help from Minimax several months ago, and they've been nothing but wonderful the entire time. I am working on a qualitative methodology, and Minimax helped me to establish the appropriate procedure. I also did my transcription with Minimax, and they will soon be helping me with Nvivo. I think the negative posts on here are fakes from other companies. Minimax and Pattilou have both been wonderful, and I'm so happy that I'm working with them. Highly recommended.
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