Usacomplaints.com » Miscellaneous » Complaint / Review: Sun Tan City - Merchandise. #586527

Complaint / Review
Sun Tan City
Merchandise

I love Sun-Tan Town since even though it is more costly compared to additional tanning salons, the hours 7 days per week, 10-10, ensure it is handy to brown anytime you've the full time. I love the bedrooms large-size and also the a/d and followers, audio, the facial skin and neck tanning are excellent and also the hygiene is fantastic.

What I really donot like may be the outlines despite the fact that they've plenty of bedrooms. The drive on items that I believe are outrageously expensive is frustrating. I actually donot realize why the members need to delay to bronze while they register new people. The supervisor or salon representative isn't pleasant at our area. Her workers are much better.

On a single of my times to bronze, as regular they pressed their unique of the week on items, it had been a sizable container of lotion, to get a truly good value. I loved the odor of the specific product and so I decided to purchase it. After I paid my money/credit card to pay for, the worker attempted to operate it and operate it many times, lastly I stated why don't you attempt to kind it in. That didn't function, in the place of attempting to operate it on another register, the supervisor arrived around and attempted the same, I understood that my card was great, the point for tanning increased and increased and that I was humiliated once the supervisor stated "its not going right through, do you want to test another card?" I said no and left. Three nights later I'm taking a look at my on line bank record and reduced and see there's a cost from Sun-Tan Town for that quantity of the lotion that used to do not get! And so I went off a duplicate and outlined the total amount and strolled into my STC area and got exactly the same supervisor. She viewed my whole bank record and asked who the worker was, went my account and lastly gave me another lotion, different one I was likely to buy that evening, simply because they were out of stock. I informed her that evening the card would not undergo, I visited Krogers and TJ Maxx afterward and had no difficulty with my card. She attributed it about the out-going type of the register. No apology or grin for that embarrassment of searching just like a dead-beat. I suppose I will appreciate my lucky stars that used to do not need five containers billed to my card!!! I believe they might enhance on customer support and less on items and signing in new people by looking after those that spend the regular subscriptions.


Offender: Sun Tan City

Country: USA   State: Tennessee   City: Columbia

Category: Miscellaneous

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