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Complaint / review / scam report
Jenny Hair Sense Makes No Sense

Complaint / review text:
I received two shipments from this company, the first one was substituted and they said they would resend free of charge, they did not, the second shipment, one item was an unsuitable subststitute, and one wig head and one wig was not shipped so they owe me three wigs all together and one wig head which was all charged to my credit card. Also the wig sprays had broken open and leaked, sticking to everything. My e-mails were being returned to me from their sales department and when I finally got an answer from Jenny@jennyshairsense.com, I was told not to write any more. I have notified the company whose wigs Jennys Hair Sense sells of their poor business habits and would hope that they will look into things as I would think they would not want their Forever Young wigs in such poor hands. Beware when ordering from Jennys!

Contact information:
Author: Contact with Author

Offender: Jennyshairsense.com

Country: USA   State: All USA

Category: Miscellaneous

1 comment

Nicole Thom April 19, 2017 9:23 PM
I am extremely outraged and furious receiving my purchases. These wigs are terrible. Lower than a halloween costume wig. The shedding is non stop and you can see the whole wig cap through the hair. And to think I spent a fortune on these wigs. Over $400 Australian dollars. Can't believe your company charges so much for your wigs when they are clearly poorly made low budget wigs. 
Customer service is extremely unhelpful and if u try the wig on then you don't get a refund. First time iv ever heard of this stupid excuse from a wig company. They just don't want to give your money back that's all. It's a fraud company and I will never be ordering from them again andwill definitely be spreading the word.
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