I enrolled in Ashford and was told within 7 weeks of consecutive enrollment and successful completion of courses I would receive the first of my financial aid. Then 7 weeks later I would receive the rest of the half for the semester. This process would repeat during the second semester. I should have received the first of my financial aid, my first stipend check, in October. It is now the end of February and I have not received a penny. I have not been able to purchase all my books, I've had to research the library in internet just to get my work done and still managed to get A's. I asked Ashford in October since it was the fault of my financial aid advisor that my aid hadn't been received if they could please give me a book voucher. They refused and said that was an impossibility. I requested to speak with a supervisor or manager and have NEVER spoken with one. I have left Manager Wyntress Moore several messages and she has never responded. There is no one available to speak with at Ashford who has the ability to resolve this kind of problem. I was told student balances should not exceed 3,000.00 before financial aid is received, my balance reached well over $6,000.00 before receiving a small amount of attention. I have reported Ashford to the Better Business Bureau for their poor conduct.
I noticed that they were audited a short time ago and questions were raised about their enrollment practices and the dispersement of their financial aid. My mother enrolled a short time after I did, and she did not even have a GED. The enrollment advisor said they could get around that. How credible or valuable will a degree be from a school who doesn't even require you have your GED? I am finishing the school year and never returning. I urge you to continue looking for a school, especially if you will need financial aid to cover the cost of your books. Don't be fooled by the enrollment advisor stating the negative reports online are from students who only enrolled for money. I worked extremely hard to maintain my 3.85 GPA, and take my academic career very seriously. I plan to find an online school, with a better reputation in the business world, and much more qualified, professional employees. Imagine not only the stress of everyday life, but the stress of making good grades, and on top of that having to be in constant stressful contact with your school because your financial aid advisor does not answer or return your phone calls or e-mails. I have stayed in constant contact with ashford's processing center and that is the only way I have created any progression with my financial aid process. This school is in no way worth $9,500.00 a year, especially for the quality of customer service you recieve, well lack of. You will regret choosing this school, please continue to research online schools, you can find one much better.
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