Complaint / Review
Humana Health Insurance
Humana Medicare Advantage. Humana cancelled my alzhiemic mother's coverage after 10 yrs of not needing the covarage when finally she needed it

Mumana Medicare Advantage cancelled my Alzhiemic mother's coverage when she began having health problems and ran up substantial medical bills. She had paid premiums faithfully for over 10 yrs. When she need the coverage, they cancelled. Humana cited that she lives in an area that is not ofe of their service areas. However when I tried to obtain the same coverage in the same area (my mother acutally lives with me) I was offered the option of 12 different plans available in the same area.

This is a gregious offense against the most vulnerable persons in our society, the aged and mentally unsound. When I confronted Humana with the letter and the fact that coverage was offered to me in the same area, they backpeddled and tried to say that my mother actually needs a more expensive plan that offers less coverage. The letter informed her that her coverage would end in 10 days and that she would need to contact another Medicare supplemental insurance company.