Fidelity Warranty Service does not honor it own warranties.in three seperate cases I filed a claim on my car. Each time I had the same experience. They would not reply to the auto repair store. When I contacted them they stated they wanted document of the cars services and repairs for at least 3 years. I did manage to get the documents they asked for. My warranty also covered them paying for a rental and such and until they got the documents and approved the repair I would not get anything. They gave me a fax number which has been verified as there repeatedly however with each fax they denied getting the documents. At one point I paid for overnight delievery with return signature. Again they deined getting the documents, even if the person who signed for them was employed. After months, at least 3 months without a car I managed to get the money together and pay for the repairs, much to their delight, that violated the warranty so Fedelity did not have to pay.
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