A few months ago a few of us and my dog went camping near the Jersey shore. My dog had gotten sick and we took him to the banfield veternarian inside the petsmart located in Manahawkin, NJ. After examining my dog, the vet came in with paperwork that entailed giving my dog tests of all kinds to see what was the problem. They let us choose the tests, not telling us which ones were actually needed or not. So after all the tests come back not showing us whats wrong, the vet says to us that my dog wasn't showing any signs of what they were testing for. Then they come in with 2 prescriptions, which they could have prescribed in the first place, and give us a bill for over $200. I wrote the company emails wanting to know why they run their business like this and heres what transpired: To whom it may concern:
My name is AM. The bill was paid using my girlfriends credit card. We can be reached at... My dogs name is B. The exact location of the Banfield we went to is 219 Stafford Park Blvd., Manahawkin, NJ 08050
The very rude nurse listed on the paper is angela pesapane. The dr, whom I may have seen for a total of 2 minutes in the hour and 1/2 while I was there name on this paper is leonard candela. Please get back to me soon because the way we were treated there is really unfair and I want something done about it ASAP!
From banfield: Thank you for your email. I am sorry for your experience. I will require some additional information before I can move your concern forward for review. Could you please provide me with the following: -The client's name (If not under your own) -The Pet's Name -The exact location address of the Banfield, The Pet Hospital that you are referring to. -A telephone number (including area code) where you can be reached. Once I have this information, I will move your concern to the appropriate Field Representative to review your concern. Thank you, Banfield, The Pet Hospital
To banfield
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