I received a invoice for premium web services. The services were charged for a period when no family members were present at my home.
After several attempts to contact the customer service department for Alyon, I fainally received a letter from them stating that they had verified the charges through my phone company. They stated they had a SSAN to verify the access with the phone company. Since no one was home on the day they are billing for, this info is (censored).
I have demanded information on what service was provided and how (via which ISP) the service was accessed. This information has yet to be provided.
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