This company is a scam! Please read about A Solid Gold Sound online before going with them. I paid them in full a year ago (because if you pay in full you get free stuff). I filled the form out online and got a call from them a few hours later! I was really impressed and they sent out really nice brochures and it looked like a great company. The problem came when our wedding day approached.
The contract says they will call you three weeks in advance to work out the details and assign you a DJ (you see A Solid Gold Sound doesn't have any DJ's, they contract the work out - which is why you get underpaid crappy DJs from what I have read online). I was never called nor emailed (they had both forms of contact). Two weeks from the date I started calling them. I would be on hold forever during work hours and no one would ever pick up. If I called after hours, I could get an answering machine. I left multiple messages, none of which were returned.
Think I am joking? Call the number they provide. It is 800 number that goes into a massive calling system where you have to hit like 5 buttons just to get somewhere. To prove it further, google around and find a couple of different numbers Solid Gold Sound provides. Then call them. They all go into the same calling system. I am assuming you never speak to someone local even though you think you are. Just try it: http://www.asolidgoldsound.com/
With a week away from the wedding and having not heard from them nor been able to get a hold of them I found a new DJ. A local person who when I called they answered. My new DJ was fantastic.
My wedding was on Saturday and on Thursday night, a guy from Solid Gold Sound calls me to say "Hey I am your DJ". I told him that I had already booked a new DJ since it was now 3 days before the wedding and we had to have a DJ for our wedding and we were unable to get a hold of them. He told me if I went to their website and filled out their Cancellation form it might be possible to get a refund.
I sent in the form, and never got a refund or response.
This company is a scam site. This address isn't even listed on the Better Business Bureau website. Other Solid Gold Sound listings on the BBB have an "F" rating with many unresolved complaints: http://www.bbb.org/cincinnati/business-reviews/disc-jockeys/a-solid-gold-sound-in-florence-ky-90001630/
Avoid this company at all costs!
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