Over a year ago my husband purchased something over the internet. Apparently when doing so this Co.info BIlling was attached to this transaction. I didn't really pay attention to our phone billing, but when I did I call the carrier and they said this was another Co. Service for phone use.
I called thie Company and I'm sure it was in India, because Silo who I was taling to gave the information that it was done by my husband. They also said they sent an email telling us it was activated, when he gave me the email address it wasn't correct. So I said how can you send an email if you don't have the correct one, his next defense was it was on you phone bill. I asked for 1 year refund, first he said he could only give me three months, I discussed this further and finaly got them to give me 6 months.
My complaint is this was hidden in the internet transaction, and they activated it without giving all the information up front.
I hope we can close these types of ripp off business. Also, bring the custmer services back to the United States.
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