On 1/25/10, I found a good deal on Nintendo Wii Fit with Wii Balance Board on www.kogamesonline.com. I purchased 2 of these for the price of $81.43 each. I was charged sales tax of $5.77 even though I live in MN and these were purchased from a company in Florida. I also paid for $29.38 in UPS Ground Shipping & Handling for a total of $198.01. I paid via credit card entered on their "secure site". I received an email stating that my order was received and that I would receive another email when my order shipped. I've been waiting and was going to email or call them tomorrow. Well, tonight I all of a sudden received an email from [email protected] with an "Order Cancellation Notice". I never cancelled this order! I tried calling their phone numbers 407-979-4900 and also (866)-214-7958 from their Contact Us webpage:
http://www.kogamesonline.com/contactus. Sc
When I called the 407-989-4900, it sounded like a little kid in the background on the outgoing voicemail, but there was no professional "Hello, you have reached Knock Out Games Superstore" or any message whatsoever. Then I called the 866-214-7958 and heard a voicemail from man who said, "hello this is Randy Lucas. I'm unable to take your call right now - I'm either on the phone or out of the office, but will return your call as soon as I can." Neither of these phone numbers indicate that they are Knock Out Games Superstore and so I did a Google search.
Turns out I've been had — what a Rip-off! Do NOT order from this website!
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