Usacomplaints.com » Miscellaneous » Complaint / Review: Santander Consumer USA - Drive Financial - Contract wording changed after takeover, causing repeated late fees. #555280

Complaint / Review
Santander Consumer USA - Drive Financial
Contract wording changed after takeover, causing repeated late fees

This company is the biggest rip off I have ever had to deal with. Before they took over my contract states I have 15 days after my due date to make the payment before late fees will be assessed. They have changed the contract wording to interpret something different. So I have been charged late fee after late fee. Also, I have been making payments for almost four years and I see no difference in my loan balance. Their customer services is the worst. Everybody is rude including management. This company needs to be shut down for good. I will be talking to a lawyer.



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