Read this before you purchase aldelo software
first off. Aldelo is threatening legal action against anyone who speaks out regarding their policies, company or software. I have not yet been targeted, but I caution anyone telling their story to cover their tracks and do not post details that could allow them to figure out who you are.
For this reason, I must remain vague in my descriptions.
Certainly, Aldelo faces concerns regarding license violations. They sell to restaurants, small business people who are fighting to make a buck. Their software is not cheap, at about $700 a workstation, which could lead a licensee to try to cheat and violate the number of licenses they have paid for. I recognize this.
However, Aldelo has gone too far with their policies in an effort to protect themselves from license theft.
Aldelo limits the number of times that you can activate a software license. Usually two or three times. This is not normally a problem except that changing anything in your workstation will de-activate the license. Simply changing the name of your network neighborhood de-activates the license. Replacing a video card or changing the amount of memory — deactivated. Performing any sensible maintenance or repair or upgrade to your workstation prompts a re-activation, and Aldelo wants you to pay for another license.
They have multiple other copy protection gimmics in addition to the software activation.
OK, if they told me this up front, and I was able to include this factor in my buying decision, then maybe it would be OK. But they don't tell you. Not until you have entered in your data and trained your users. Then a hardware failure or innocent change like changing your phone number gets you deactivated and you call their support people and they say "pay again".
This is not fair. I paid for the license, and I should be able to use it. I am a legitimate law abiding customer. Aldelo has a different idea. Pay again.
Again, I do not disagree that they have a right to be paid for every copy of their software that is in use. But their customers have a right to legitimately use that licensed copy, and this is denied by Aldelo.
My advice is to consider that you will be paying for re-activating your licenses and should consider that the software will cost you much more than the advertised price in the long run.
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