In the middle of November, Allegheny Power surged the entire neighborhood. They blew up peoples computers, surge protectors, televisions, DVD players, etc. Their own employees admitted that it was the fault of the company. We all sent our computers & televisions out to have them replaced, or repaired. Myself & 10 other neighbors, most of which ate the cost on the first hit, had our electronics fixed, or repaired. Then approximately 1.5 weeks after the repairs were reconnected, we all were hit 1 week later & lost everything again.including all our surge protectors & everything again. I myself had my brother-in-law gut my PC, & replace pretty much the entire thing the first time. (He works for AT & T. After waiting forever to have the repairs reimbursed the first time, I finally got paid. The second incident happened around 12/15. Same thing happened, had to wait almost a month for repairs, shipping, parts, etc. The claims representative for Allegheny Power is still giving me a hard time, and has yet to reimburse me. Daniel Hartung, the claims representative, was downright rude & ignorant. Furthermore, the power goes out at least once a day, & they refuse to replace the lines, because the houses are too far apart & it would cost them to much money. So I stated that I was tired of taking the hit on all this equipment, which by the way is still not working & it is almost the 1st of February, because he claims, that I am not providing him with enough information. The first time it got hit I replaced everything, all the parts within the computer. The only thing left is the covering for the tower. So naturally, I did not purchase another. Now, the original receipt that I have for the computer is the same one that I had for the first hit. Duhhhh. It's the same computer with the entire inside gutted. So, after having a scathing conversation with Mr. Hartung, he very rudely pretty much tells me that I am lying, "Anyone can produce a receipt from their brother-in-law. Excuse me, 1. I told you that my brother in law was fixing it. 2. It was okay when it happened the first time, but not the second? 3. You asked me to provide you with a letterhead of the person that was fixing the PC! All of which were provided, & now you are calling me a liar?! I contacted the news once, & they asked me if I was reimbursed. At the time, for the first claim, they did reimburse me, so I told them, "I think they are taking care of it." Bad decision! Now, they are going to force me into turning it into my Homeowners insurance, because they destroyed my equipment & refuse to reimburse me. After replacing all of my surge protecters again, I call the power company & ask them to place an outside surge protector on the box so this does not keep happening. Well, what do they tell me? That there is an installment fee, & a monthly charge for something that they are causing in the first place. I don't think so!!! I need the news crew to come back out, & put this monopolizing company in their place! Please help me to do this! Any suggestions? Documentation is all on file if necessary. I will gladly provide numerous witnesses in the neighborhood that have all been affected also. Feel free to contact me.
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