Ack in feb i was greeted by a zynex med representative in my doctors office. I had damage to my spinal cord, so he was showing me these TENS Units he had. When I asked him if I had to pay, he assured me my "insurance should take care of everything." He even said with the insurance I had, I would be "eligible for the nicer unit." he had me sign a piece of paper that had NO pricing info.
I used this unit several times, but it did not work. I ended up needing surgery. I stuck the thing in my closet and forgot about it.
Fast forward almost a year later... This company is trying to collect $4000 from me for this cheaply made unit. When i called to let them know that pricing information was NEVER disclosed to me, the CS rep told me that payment would "come out of my settlement." she also said my "settlement was not meant to go shopping with." she said my attorney could call her to negotiate a price.
I told her that 1) i hadn't even gone to settlement 2) the guy that hit me didn't even have a lot of insurance and i was getting the short end of the stick 3) the representative that gave me the unit made no mention of price or that i would have to pay. She insisted money would come out of my settlement.
When i looked up this company online, i found several fraud reports. They try to bamboozle people when they are at their most down and out. Don't do business with them under any circumstances!!! I had to report them to the FBI.
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