We have been harrassed and robbed by this company for the past year. They have taken over $600.00 from our checking account for products they ship without authorization. We were issued a cancellation number in nov and still we received two shipments in jan. To this date we have not been refunded this money, because the company stated that we should have put a ran number on the outside of the packages. We were just given this number a week ago and have return the two shipments in jan. These unauthorized debits have costed us high nsf fees and the company said that they could not refund those fees because they just received our cancellation notice last week. I told them i would report them to the feds if i don't get my money back.
Can you help me with this???
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