I asked for store assistance to find TurboTax. The employee directed me to an area somewhat distant from where we were but straight down an aisle. I thanked her and went to the area she indicated. I didn't see the product so I left that area and was looking elsewhere. The next thing I know, she came up to me with three choices of TurboTax in her hands. She had watched me enter the area but saw that I left empty-handed. She thought perhaps I had either not found them or changed my mind. So she gathered up some samples and then tracked me down. I selected one from the samples and bought it. I cannot believe how kind she was. THAT is a good employee. Please honor her in some way. I have never had such excellent service ANYWHERE; she went so far above her job responsibilites that I truly hope you single her out. This was at the Portsmouth, NH, store, and the employee's name is Danielle.
0 comments