As complaints go - this may be a small one - but it has left me completely unsettled and physically ill -
After working most of the day on a sunday i scanned the online target ads - i had been looking for a small tv and found one that - while a bit pricey - seemed to be what i was looking for - i checked to make sure it said 'also available in stores' - it did and i went across the street to buy it - the price in the store was higher than online and i asked about this - the employees were very defensive and extremely dismissive - so i went to the service desk and quietly asked for the manager - a few moments later a very young man (whose badge said chris) came over and asked me what i wanted - i just looked at him and thought - this is not the manager - so i asked 'are you the manager' his response was 'i am the acting manager' - i decided to continue being polite and described the issue - he was dismissive and then started looking around and talking about how if i wanted to i could write everything down - as he looked around i apologized and said that i realized this was of no importance to him and that i was sorry to have bothered him - i walked away and halfway to the door he YELLED after me in a tone of voice that conveyed exactly the four letter words he wanted to say (and usually followed by another four letter word) - so loud that everyone in that area of the store (which is at the very front) turned and stared - i was humiliated and embarrassed and could not understand what i had done wrong - when i got home i called the store and found out the store manager was in fact there - his name was bobby - i tried to explain to bobby what had happened - he at first tried to make excuses for the employee and then started with the fake i'm sorrys - i have contacted the company but their final word is that they are also sorry also 'but but there isn't any follow up to your complaint to Target Guest Relations' - and that is it – target just does not care that an employee tried to play some stupid game with a customer - who decided not to go along - and the employee then decided that as punishment the customer should be embarrassed and humiliated –
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