Usacomplaints.com » Miscellaneous » Complaint / Review: Dhl - DHL bad deal in Panajachel, Guatemala. #546401

Complaint / Review
Dhl
DHL bad deal in Panajachel, Guatemala

Although roaming through Mexico and Central America I were able to

Get more issues than I really could keep on my back and determined that while I had been I had been in a location that had "Transferring", I'd consider shipping the things back towards the U.S. I spoke several locations as well as in Panajachel, Guatemala and unearthed that nearly every you might do all of the meet your needs so far as supplying etc... But, all of them required the container or containers to DHL. To prevent additional chargeis I believed it'd be better to proceed straight to DHL and cope with them immediate.

I met using the operator of work, a pleasent guy in the beginning, he informs me approximately price... I inquire about utilizing a charge card. He reacts with yes you should use a card, check nevertheless, you want to spend.

24 hours later I appear with my what to be delivered. The woman operating at his table is instantly troubled from the proven fact that I actually donot have a container. She subsequently requires me"Why" easily created acquisitions in Mexico

Used to do not deliver them from Mexico!?!?!?!?! After I ask her why it concerns where I deliver my issues from, I get no solution along with a a bit more perspective.

The dog owner exhibits and begins speaking with me about cost and delivery area, he then informs me I've to visit the financial institution and remove the 35000.00 quetzales from my card (many card everyday money withdrawl limitations are $300.00) to cover the delivery because they eliminated the credit card running device (or, we're able to attempt the restaurant over the pavement using the machine they use). Their cause was he didn't wish to spend the fees, then he is welcomed by another guy as well as for about 3o moments talk about tenants and hiring structures out while I stay there... When his National buddy leaves he becomes in my experience and state"oh, you're still below?" by this time I'm fuming and state" are you able to assist me or not?" his reaction was, "I actually donot believe we are able to". I submitted a problem with DHL about that workplace and not seen back from their website. A term to anybody in Panajachel, when you have to make use of DHL in Guatemala visit Bermuda. I ceased directly into exchange this tale towards the Bermuda workplace and he or she stated that isn't how issues are completed and apologized for that trouble.


Offender: Dhl

Country: USA

Category: Miscellaneous

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