Junco Motors and the LEMON Cars...
I recently purchased a vehicle from Junco Motors. I found them on Craigslist wile I was looking for a car. The gentelman (Alfonso) was great! He approved my wife over the phone and we went to the dealership to do the paperwork and take the car. When I got there the car that was on the add (2002 BMW 325I) was not the one he was selling he kind of pushed me onto a different car (Same Model) but all and all I was happy because it was the same car just a different color. I asked about the Oil light staying on he said it was because when they did a tune up on the car they put regular oil instead of Syntetic. I said okay thats fine because I usually do another tune up after I purchase a car anyways. The first problem occured the same day that I purchased the car. My daugter rooled the rear driver side window down and it would not go back up. I calle dthe dealer and spoke to Alfonso and he said once you drive the car off the lot the cosmetic problems on a car are pretty much your problem. I was upset and told him that how can they not cover a problem that happened the SAME DAY as when a car was purchased? They said they would cover 50% of the bill and I would have to cover the rest. I agreed to it even though I know I was getting riped off anyways.
The second problem occured 1week and a half after I made my FIRST payment. I was at a red light and a MASSIVE amount of smoke started to come out of the Tail Pipe of the car. A police officer even told me to shut off the car because he thought it was on fire or something. Luckly I was a block away from home so I had some help and we pushed the car to my house. I called the dealership to tell them about my problem and so they can fix the car. A gentelman answerd the phone and he pretty much told me that I was on my own. That I had to have my car towed to they location just so they can inspect the car and once they came to a conclusion they would let me know if they are liable to pay for it or not. My Guess is that there conclusion will be that they will NOT pay. Why does the client supposed to pay for towing when there car is the problem? Not Fair for consumers.
Now I have a Car payment and a bill from my Mechanic for who knows how much. This dealership is the worse I have ever delt with and they are LIARS! They will tell you anything to put you in a car. BAD CUSTOMER SERVICE / BAD OWNERSHIP / BAD CARS!!!
Highly recomend not to purchess cars at junco motors...
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