This company came and installed a security system and I filled out a contract at which time I opted to pay a monthly amount to have this security monitoring service. I gave the salesman a check for the the first month's premium. I kept all paperwork. After several months of not recieving a bill I decided to check my bank account as I noticed that there was a discrepancy in the amount that should have been in there but wasn't.
In the mean time the company finally mailed me another contract copy and it was at this time that I thought perhaps I would start recieving a bill each month. However, upon inspection of their contract which was supposed to be one of the copies of the original which I have, I noticed that that someone filled in my social security number and checking account number and routing number on theirs. The unfortunate thing for them is that I have both copies and they have filled in lots of information afterward that is not on the original which I have. They have been stealing money from my bank account every month and I didnt even notice. I went to the state police department and they told me it was a civil matter and they would not take a report or file theft charges. Because this has been an electronic funds transfer it should be a federal theft case and fraud yet the police in Delaware only told me that they saw the clear discrepancies but that it was a civil matter not a criminal one. I still believe this is criminal theft and if I am correct the entire contract should be null and void. I dont know what to do at this point except hope that noone else has had this happen to them in my area. I hope they take me to court but it just may be that they are going to get away with stealing money. The funny thing is I actually wanted the service and was more than willing to pay for it however it seems that they are corrupt and decided rather than treat me as a customer, that they would defraud my account and it worked fora while because I did not notice for months that this was happening.
Do not let these people provide service clearly I am still dismayed at exactly how they obtained my social security number that was written in on the copy they mailed me over top of the N/a. My copy does not indicate my social security number. Is this also identity theft? How can these people get away with this? They have been stealing money and falsely authorized an electronic transfer of funds from my bank each month.
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