Usaa also totally ripped me off, and ticked me off. I also had to declare bankruptcy (no, it does not matter why, and it's none of your business). The minute i declared, they shut down my access to all my online accounts. As far as banking accounts goes, that's fine! They would not even let me have access to the life, auto, and homeowner's insurance accounts, "for security reasons". What am i going to do on their life, auto, or homeowner's websites while i am accessing my accounts that i was paying for? Commit a violent act or something? How can me looking up my auto insurance account be a security threat?
I just called them today and cancelled all my accounts with them. This is no way to treat a trusted member. Reminder, i can see the common sense of not letting me access my banking accounts online, but not allowing me to view or pay my bills online for the insurance accounts is totally asinine. They just lost thousands of dollars from a long, long time customer.
It's no wonder that the past few months i hear numerous radio ads trying to get total suckers to join them and throw away money at their ripoff company. They are going under quickly because of unsatisfied customers like myself. Keep up the good work, usaa. I long for the day, which will be soon, that your idiot company goes under because of poor customer service!
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