I am getting real nervous because I haven't found that many saying good things about Wheelsnext.com
Some bad reviews that I have read seem genuine because you just can't make up a story like that. Some however you can tell are just bogus.
I am going to give wheelsnext.com the benefit of a doubt here because I hope my order goes well!!!
So here is what I am going to do, the company should get valid REAL reviews good or bad so I will provide a detail account of my review so far
... I am real consumer, and I purchased a full set of rims and tires from wheelsnext.com on April 17th for $1,602.65. For my 1997 Chevrolet Camaro... I placed the order on the phone with Miguel who was very helpful and placed the order for the Hoyo H7 rims. Now I have never ordered rims and jack shit about bolt patterns and other stuff like that. So I liked the rims and placed the order with him no problems.
I was promised the e-mail of the invoice/order. I was excited and so far so good. I didn't receive the e-mail right away, and called back a couple of days to Miguel and he sent it to me right away. To me that was a good sign.
I was still nervous because for me it was the most I have ever spent online and I asked over and over, 'you sure they will fit?' and I have reassured they would. (another positive sign on customer service). I reveiwed the order several times as i went online to try learn more about bolt patterns and shit. I notice that the order had the rims at a different bolt pattern than my car. I called again, and spoke to another gentleman, who told me that the way they will fit will be because the drill to 5x120 (Whew!)... Again very gracious and clear.
I had to call back a couple of times to get the Fed-ex tracking number as the first two times there was none. The third time I called they had it, and Carlos sent it to me right away! (again good customer service)
I have been checking fed-ex and they had to delay my shipment scheduled for May 7 to May 10. Not wheelsnext.com problem as this is a fed-ex things.
So far I can say my purchase experience from them has been great... 4.5 out of 5... Not a full 5 only because I don't think their e-mail update system actually does inform the customer of updates (i. E invoice, tracking number).
According to fed-ex my tires and wheels should be coming on Monday, May 10. I will post the results of the installation and order accuracy.
So far though, wheelsnext.com has provided excellent, timely and a stress free order experience. Ordering from them has not been a problem at all!
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