Usacomplaints.com » Miscellaneous » Complaint / Review: 24 Protect Plus And Intelius - Intelius.com Had a partner company apply montly charges to my credit card account without my autorization. #534474

Complaint / Review
24 Protect Plus And Intelius
Intelius.com Had a partner company apply montly charges to my credit card account without my autorization

In June of I went online and paid $4.99 with my credit card to Intelius for reverse information on a cell phone number. I was under the impression that it was a one time charge for one individual service (there was an option to open an account for multiple requests). I did not realize that by purchasing that individual service, I had authorized a company called "Twenty 4 Pro Plus" to apply monthly charges of $24.95 to my account for some some type of membership. After taking a close look at my statements four months later, I called and canceled the membership. I asked "Twenty 4 Pro Plus" what "services" they had been providing me. They replied with vague answers such as "discounts on obtaining credit reports" and "roadside service". I had never received any type of documentation about my membership or what benefits it provided. When I canceled, I demanded they refund all four months of charges. They only agreed to apply a credit/refund to two months worth.
The tone in which they spoke to me leads me to suspect that this type of activity happens frequently. They were courteous and cooperative. I suppose they knew they worked a scam but needed the job.
Intelius advertizes they do criminal background checks. I think they should do one on themselves but I don't know who would pay for it.
If you buy any product or service online, check your credit card statements to see what else you may have purchased without your knowledge. "Twenty 4 Pro Plus" was, in my opinion, collecting money in exchange for nothing.


Offender: 24 Protect Plus And Intelius

Country: USA   State: Washington   City: Bellevue
Address: 500 108th Avenue NE, Suite 1660
Phone: 8884452727
Site:

Category: Miscellaneous

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