On april/30/09 i made a purshase for $3,249. Got the merchandise but i returned some of the items equivalent to $1,089. The person i always talked on the phone is named danny who was very nice. He told me to select another items and they will ship them to me in puerto rico. I did it.
A week passed by and when i finally contacted this danny on jul/2 and after leaving voice messages on his phone and send lots of emails, he replied back with the sad story that his brother was very ill and needed a pancreas transplant. I felt very sorry and gave him time to deal with his brother situation. He even promised a gift card. After that the office was closed for the 4th of july until jul/13. He told me to pick some other styles because my f
on jul/29, he sent me an email, indicating that the package was sent to texas. There i knew he was lying. After that the rest in history. Always told me that he was verifying the status of the package, etc, etc. Everyday i send him an email or a text message, still no refund nor the merchandise. I told him to get me his manager so i can talk to him directly but no name was given to me. Later he told me that his manager authorized a refund. No refund yet. Finally i told him that he can credit the amount directly to master card, that is what i was told in my bank. Still nothing.
I made an claim with the internet crime complaint center, the federal trade comission and also will make a complaint with california's attorney general. They are a fraud. Pass the info to everyone you know. We have to stop this kind of people.
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