Usacomplaints.com » Miscellaneous » Complaint / Review: Westinghouse - DONT BUY Westinghouse - Westinghoust LCD TV. #508107

Complaint / Review
Westinghouse
DONT BUY Westinghouse - Westinghoust LCD TV

After receiving the first TV I noticed the picture would flicker and I thought it may be because the cable wire was old. I changed the cable wire with no results to the TV.
October 27 I called Westinghouse to have it fixed to find out that I have to pay to ship it back. It took one week to get a RMA number from Westinghouse so I could return the TV.
After paying $52.50 to UPS to ship this TV to the shop, I was told that it can’t be fixed but they would test another one to see if it works and sent it.

They told me that I would get an email for the tracking number but I didn’t. I come back from vacation to find two notices on my front door stating that I missed FedEx and thank God I was there for the third attempt.
When removing the replacement TV from its box I smelled a burning odor and the unit has scuff on the front, the base was loose and I had to tighten every screw.

After turning on the TV and having it try to auto scan the channels, it turned off after 2 minutes.
It took 4 times to get this TV to auto scan all the channels without turning off.
When the TV turns off on its own sometimes it won’t come on for awhile.
It’s not in a TV stand so it’s not over heating.
Now here we go again! I called Westinghouse on December 2 and was told I would get a RMA# and shipping slip by Friday December 5. Every time I call I get a deferent answer. I’m still waiting for a supervisor to call. Here we are December 9 and still waiting for the RMA#. It took over a month to get the first replacement in and I should not have to wait another month to get my next TV. And now all I getting is the run around from Westinghouse.
From 8/12 till now 12/9 I’m still waiting for my TV from Westinghouse.


Offender: Westinghouse

Country: USA

Category: Miscellaneous

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