When you sign for a trial membership you automatically accept that they won't give you your money back. I have been using their "services" for one week and are very dissatisfied.
After you sign for the trial, you start getting calls from them offering you to upgrade your membership but they don't tell you that if you cancel you won’t get your money back.
The service is part of eBay and, in my experience, most of the time they don't have the merchandise so you are stuck with a sale that you can't fulfill.
Their customer service is null. Apparently they just care about getting the money for the membership.
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