Usacomplaints.com » Miscellaneous » Complaint / Review: Comcast - Trojan virus!. #500106

Complaint / Review
Comcast
Trojan virus!

I purchased the Google treasure chest cd a few months ago. At the time I could not afford the program because of added fees. I called and they told me when I could to just use the disc and reactivate it. I put the disc in on 8/24/09 clicked on e-books to check out the opportunities, when my virus protection came up and said warning the files you have opened are infected with a virus. I tried to heal it with my virus protection but it said some files could not be healed, and now I have a virus (Trojan Horse) In my computers virus protections vault. I am 48, single, raising two grandchildren, 1 is 4 months, 1 is 10 years. I am unemployed and I trusted googles work at home disc to be able to help me to improve my life financially. Now I may lose my files and pictures (deceased mom, dad and husband) and documents because of this disc. I can't locate information on how to get intouch with the correct people to get help. Can you help me?


Offender: Comcast

Country: USA

Category: Miscellaneous

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