Complaint / Review
Drive Time - Ugly Duckling
Ugly Duckling They should be ASHAMED as human beings to say they represent Drive Time as a company. There nothing but CERTIFIED SCAM ARTIST. Los angeles

Where should I began??? First of all I was excited to buy a decent car Aug. I went in with 1500 dollars. I was told I had to put down 1500 more dollars. I was not very happy about that.
After my credit was ran, I was questioned by the finance manager about my personal business. What did I get incarcerated for? That was embarrassing. I later took that vehicle home and the radiator had a hole in it. I contacted there warrant department, I got a response" Were not paying for it" Ok! So I went and had it repaired myself. Which cost me $150.00.
Not to long after that my air conditioner went out. I contacted the warrenty department again. Guess what the response was???"Were not paying for that either" Everyone that I have spoke to was very rude. I asked to speak to a supervisor and they told me "We dont have one"
Now! On June 13 after still having this car, I made a payment at one of the local locations. I recieved emails that my account was delinquent and im accumulating late charges which is 9 dollars a day or more. I bet you didnt know when you ask for a payments to be deferred, those payments are added to the end of your term. Which is not told by the cashier or manager.
I also get harrassing phone calls. I feel like I wasted my time and money and my credit has not changed since I've been making payments on this car. I was told by Customer Service they would send me a copy of the corrected report that was being sent to the credit bureau, I NEVER RECIEVED.
I wanted my credit score to be fixed on behalf of DRIVE TIME and it was not done in an orderly fashion.
I contacted the BBB. Drive Time's response was "You need to read the details in the contract" There idea of CUSTOMER SERVICE was to Credit my account $50. I feel like all the crap that I've put up with from Drive Time is no Justice. Im paying to much money for that car I suppost to have purchased that car for $14,000, I put down 3,000, I've had the car for two years and now my pay off is still 10,000 dollars. THIS CAR IS A UP SIDE DOWN LOAN.
If you pay in attention to your credit report the monthly payments are not what you actually are paying every month, there more on your report.