I know this is long so thank you for taking the time to read my complaint! I'm just so furious! I have read a lot of the Popular Club complaints! I thought that I was the only one going through this! Popular Club issued me 2 credit slips for orders that I started paying on before I ever got any of my merchandise but I had to call them first to see what the hold up was on my order. They would just say (after I called them many times) that the items were out of stock. I ordered one last time hoping that my items weren't "out of stock" but I still have never received a credit slip or merchandise for this order. This is when I started realizing what was going on with this company! What I did receive though, was a letter stating that I owed them money! I never received any merchandise so why would I ever pay them for something that I didn't receive? I called and told them that they owe ME money, not the other way around! The women said that if I don't pay the $65 that they say I owe, they will turn it in to a collection agency. I refused to pay it! Well, guess what? A couple of weeks ago, I got a notice from a collection agency! I still didn't pay it! I got another notice from the collection agency today! Now, listen to this! I just applied for a department store credit card (my credit has always been excellent-NEVER late for a bill!) and I was denied because of not paying the bill that Popular Club says that I owe-it was listed as an unpaid/past due bill! I am furious and nobody will listen to me! Do I have any rights? I have been a Polpular Club secretary for 20 years! I also have over $400 in dividends/rewards but I can't use them. I don't know what to do about the collection agency but I'm afraid that if I don't pay it, my credit will just get worse. I hate the fact that I didn't get any merchandise and I still have to pay when it's the company that owes ME money! What can I do to resolve this? Popular Club didn't even have the courtesy to let any of us know that they were going bankrupt! Also, the credit slips that all of us are receiving can only be used for new orders! Can you believe they would even have the nerve to say that to us? Unbelievable!
I came across this complaint website when I was looking for something about Popular Club going out of business and I saw that other people had the same complaints as I, so I joined in. Thank you to all that shared your stories!
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