Horrible, horrible, horrible experience. Wish I would have read these before buying from this bonehead. I was looking for a outdoor speaker rock for Father's Day for my hubby. So I did a search and came up with a local business (Fort Wayne, Indiana), which I always try to support if I can. I went on a Friday and bought the speaker, when I asked if I could return it they (as I learned later was the owners Son and another employee) said absolutely as long as there wasn't any damage and in its original packing. So I purchased it. It wasn't what my husband wanted, so I went to return it. I was greeted by a very unfriendly, and I use that term very loosely, Owner. He was very quick to tell me there will be a $15.00 restocking fee. I told him that was not mentioned to me on Friday when I specifically asked that question. He then got very hostile and told me he was within his rights it was posted everywhere on his website. When I told him I walked in, I didn't go thru the website, he could have cared less. I was treated so terribly I began to cry...
I looked at my receipt also and nowhere on the receipt does it mention a $15.00 return fee.
The words I really wanted to use, wouldn't come out. My Christian values wouldn't allow me to give him a piece of my mind and tell him what he can do with his "return policies".
I paid the $15.00, and it's taken me a week to write this without being nasty. I have since gone out to his website and beware he has a lot of charges built in at inflated rates.
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