I do not usually open my door to sales types, but in the dim light at dusk I thought this young male was a neighbor from down the street. He had very adept interpersonal skills, apparently ones that he and this company use to rip off consumers. It was before Christmas, and I had not yet bought my grown sons all the gifts I had wanted to. So, silly me, I thought they might enjoy magazines that were slanted to their interests like cars and gaming. As to the latter, the con artist told me Grand magazine was about gaming: a lie; it is for grandparents. Well, I guess it didn't matter too much anyway since this thief and his company apparently never intended to send the magazines.
I have made numerous phone calls and written some half-dozen letters during the last three months—all without any response from this company. It would appear that these are "professional" rip-off artists. I am in the process of complaining to everyone (Federal, State, County, and City agencies) that might oversee these thieves. I want my money back ($114). So far I have documentation from one magazine that they never received an order from these people on my behalf. I am trying to obtain that from the other magazines involved. I have filed complaints with these agencies: the Federal Trade Commission (FTC), the Better Business Bureau, the State of Florida Department of Agriculture and Consumer Services (Division of Consumer Services Apalachee Parkway, Tallahassee, FL 32399-6500), and the City Counsel of Vero Beach. The first of these, BBB, never received a response from the so-called company. The others are still working on the issue. Surely, this so-called business must be subject to some sort of law.
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