For the worse. I purchased the Bowflex 14 years ago. I have constantly had to replace the wheels on the seat. They are poorly designed. The unit itself has worked well. My complaint is that the company no longer makes this model and the new models are looking flimsy.in other words, in my opinion, they have changed. I would be very wary of doing business with a company that will not stand behind it's product. Oh, by the way, they used to change the wheels for me for free. Now, they say, the wheels, which are poorly designed, are a wear item and they cost $40 every 4 to 5 months to replace. Something is not right about that. Eventually, they will stop providing them altogether and I will have to throw the machine out. The phone rep said I ought to think about upgrading. Hint, hint.in other words, Bowflex, is trying to sell me some new junk. I am very disappointed. Go elsewhere.
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