Usacomplaints.com » Miscellaneous » Complaint / Review: Roark Vacation Club - I also spend $3000.00 on this package and can not even get a vacation book with these people been trying from july 8-08 to get something done all i get is we are working on it. #466975

Complaint / Review
Roark Vacation Club
I also spend $3000.00 on this package and can not even get a vacation book with these people been trying from july 8-08 to get something done all i get is we are working on it

I made a trip to Branson and went thru there package, what i though was a good deal for $3000.00, was not we bought this package on the sales pitch that we would get a trip to Vail Co. For $667.00, bought this pachage on july 5 they told me we could start booking it after 7 days, as soon as we got how 2 weeks later from vac, I try to book the vac for us, first call they said would get back with us in 48 hrs. Waited a week no call, call they still working on it, after numbers of phone call with no booking, they said they could get us in a cabin (one bed four of us) i said would not work came back and said they would put us in two cabins (the trick they were 2 blocks apart) not a good way to spend Christmas Vac, so after still calling so many times still no vac so we miss our vac. And as far as there hot weeks deal that you are to receive each month, we got one and have not got any from then on.

Also have talked with two other people that had done the same thing we did and they are getting the same run around with this company.

Randy c
Gladewater, Texas
U.S.A.


Offender: Roark Vacation Club

Country: USA   State: Missouri   City: Branson
Address: 403 N Business US Highway 65

Category: Miscellaneous

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