Complaint / Review
EDiets
Confusing sign up process - then they charge you

I wanted to take advantage of their free trial offer, and I tried to do so. I ended up signing up for the service when I didn't want to.

I saw right away it wasn't what I wanted. So, I looked right away for a way to cancel the account.

You can only cancel your account through a live operator, which wasn't available until the next day. It inded up being three days later when was able to call in.

The operator informed me that they need to charge me $25 if I cancel before the first three months.

I was outraged.