Usacomplaints.com » Miscellaneous » Complaint / Review: Mystery Shopper, Harris Mike - Mystery Customer Care Rep Needed ASAP, Mystery Shopper Sacramento. #448431

Complaint / Review
Mystery Shopper, Harris Mike
Mystery Customer Care Rep Needed ASAP, Mystery Shopper Sacramento

This is the letter that I received after responding to a Craig's List employment ad. Below Dr. Mike's welcome letter is the first assigned job. Sounds like a big scam.

Hello,
I welcome you as our new Mystery shopper, you are receiving this confirmation that you have been accepted.
Kindly read the Shoppers Ethics and Conduct and reply back by sending a confirmation letter that you fully understood what your duties are and then you will be giving your first primary assignment.
Shopper Ethics and Conduct Agreement
By submitting this application, you agree to and accept the following terms:
* Any payments to me are conditional on submitting an appropriate, complete, on-time report, and complying with all of the guidelines of Mystery shopper.
* I agree to perform all shops to the best of my ability.
* I agree to perform all shops with honesty and integrity.
* I agree to perform all shops personally and not recruit others to fulfill my assignments.
* I agree to submit all reports on or before the deadline.
* I agree to give immediate notice if I cannot perform a shop for any reason.
* I agree to return follow up calls or e-mails in a timely manner.
* I agree to honor all confidentiality agreements.
* I agree to keep paperwork, receipts and notes for at least 90 days in case questions arise by the client.
* I will not perform a shop unless I have thoroughly read each question on the survey and the guidelines provided..
* I will not falsify or misrepresent reports.
* I will not share information with others on which clients are shopped by Mystery Shopper.
* I will not share information with others on shopping fees and payments for specific clients.
* I am not an employee, officer or consultant for any other Mystery shopping company. (I may perform shops for other companies.)
* I will not share the results of a shop with others in order to protect the client's confidentiality.
* I will not perform any shops under the influence of illegal drugs, or prescription drugs that might impair my abilities.
* I agree not to become inebriated or drink beyond the legal limits set forth in my state or perform any other activity that my cause harm to myself or others while Mystery shopping.
* I will not contact a client directly.
* I will not disrupt the normal business flow of an operation in the process of performing a shop (do not cause a scene).
* I will not announce myself as a Mystery shopper to the business being shopped unless given specific instructions by Mystery Shopper.
* To avoid any possibility of bias, I agree not to accept any assignment to shop a business that has employed myself, a member of my household or immediate family, or any close friends now or in the past 24 months.
* I will not list Mystery Shopper as an "employer" on any forms (especially unemployment forms) because I am hired strictly as an independent contractor.
* I understand that a valid email address is required to be registered as a Mystery shopper. I agree that any emails sent to me about the availability of shop opportunities are part of the shop process...
* I understand that some companies may utilize surveillance tapes from their stores and attempt to match shopping reports with taped interactions and that my shop behavior can be challenged if not reported correctly.
* I understand that I must be 18 years of age or older to be a Mystery shopper.
* I agree that I will not fill out an application for anyone other than myself. I understand that each person must fill out their own application to become a Mystery shopper.
I..., Sincerely understood what my duties are and will abide with the rules and regulations of the Mystery Shoppers.
Regards.
Dr. Harris Mike.

Letter received from Mike:

Dear Partner,
Shopper's Guide wants you to run a survey on Money Gram in your area. There have been reports about laps in the services of their Management and some of their staffs, Their complains are based on reports which their customers forwarded anonymously and Phone calls which were also made to the head office..
Your Secret Evaluation would be:
1) To make a transfer of funds from Money Gram location to another Mystery shopper, the funds would be picked up by the mystery shopper at a location where a customer reported her funds missing.
2) You would have to record the time you got to the location and how many minutes it took you to get the service.
3) You would be sent a check which would cover the evaluation and your service charge of $300 and the balance will be used for the Evaluation program.
As soon as you receive the check, Cash it at your bank/cashing office or ATM (funds will be available next day at an ATM), deduct your $300.00,
and use the rest of the money for the Evaluation Program.
4) Upon receiving the funds, the locations address would be forwarded to you, and also the Name and address of the Mystery shoppers where transfer would be made to.
You would have to keep a comprehensive report on every activity you carry out and also provide the name of the Representative that attended to you. E-mail me as soon as you receive this email for comfirmation of this message.

Regards.
Dr. Harris Mike.

Don't think so
Citrus Heights, CA


Offender: Mystery Shopper, Harris Mike

Country: USA
Site:

Category: Miscellaneous

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