They gave me a money back guarentee.
They dragged out the process and ended up getting me nothing from the IRS. Their Telemarketers were very rude with me after they told me I was getting nothing back.
When I asked for my Gaurenteed Refund, they became even more testy with me. They said I needed to send a letter to home office requesting the refund and that I had to get it to them before My alotted time had ended, which was only 2 days away.
So, I had to send it 1 day air which cost me 13$. I have not heard from them and they have not refunded my money.
I didnt loose a lot of money, like some, but something should be done about this scam.
Consumers should be warned!
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