I am so disappointed in Bloomex, I ordered the purely premium with 3 birthday balloons and this is what my brother in law received for his 50th birthday...
1 Box chocolates
1 pkg. Crackers
small jam
1 small pkg. Jelly belly
1 small 3 oz box cookies
10 earl gray tea
1 small coffee
1 baby bell cheese
1 cheese spread
no balloons What is sad is this is the replacement for the fruit basket with a balloon not blown up and rotten fruit (not the basket that was ordered) that was sent on his birthday
You would think that the second time and numerous calls and e-mails on my part that it would be done right.
I have askecd Bloomex to send the purely premium with the 3 balloons or refund my money and a phone call from management so they can understand how the lack of communication in this company is going to cost them.
Just to let you know I am the President of a company here in Calgary and picked Bloomex on a recommendation to use this company for our clients. If this is not solved I will not use this company and will file a complaint with the Better Business Bureau as well will not recommend you (word of mouth is everything)
Waiting for a response from the sounds of it I should not hold my breath. I have never had so many problems with a company.
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