Do NOT do business with these "Movers"!!! They give HORRIBLE customer service, MIX UP dates of YOUR move, then, CANCEL, with NO reason, only 3 days before your move, and REFUSE to call you back, even when you leave them many voice mail PLEAS, to contact you!!!
The woman in the office, is TERRIBLE, and rude! The "Owner", Lyle, will seem to be nice, but, then, mix up your YOUR Move's dates, then REFUSE to call you back!!! The woman NEVER calls back! Lyle will tell you they are a "Family Business", in business since the 1950's, & you'll THINK they are REPUTABLE... Until you TRY to move with them...!!!
I booked a move on a Sat. I got it confirmed & spoke to them 4 separate times about it, even calling to "Confirm", several times. EACH time, was told I was definitely "All Set"... Then... I INexplicably, started getting msgs., from "Lyle", stating my move was "All set, for "MONDAY"...???!!!
I called, only to get VOICE MAIL, EVERY time, & left many msgs., stating my move was on a SAT., NOT a Monday, & already CONFIRMED... Then, a woman left me a msg., stating my move was on a FRIDAY!!! She said that she does all the paperwork! I called & FINALLY got her, & she said they were all booked up for Sat., now, & she kept asking IF I could move on another day!!!
I explained how that was impossible, & NEEDED it to be on Sat., & that I had already confirmed this w/Lyle, MANY times... Lyle finally called me back & said that I WAS all set for Sat.!!!
Got another msg., about being all set, for FRIDAY!!! Called again! The woman said "Lyle's been sick, so he may have mixed up the dates." I asked IF he'd been sick, COULD he make this move? She assured me he was NOT the one making the move, & OK, I was all set, for SAT. I kept them, as now, I was only 4 days from my move, & NEEDED them, but I was WORRIED...
NEXT day, I got ONE, short, curt msg. From LYLE, saying they were CANCELLING... Quoting INCORRECT information, supposedly from me, about our last phone conversation!!!
Now, only 3 days from my move, & with NO movers, I was DESPARATE, & called them MANY, MANY times, eventually BEGGING them to AT LEAST CALL ME BACK, to CORRECT the wrong information!!! Also, gave them the RIGHT information!!!
I have never heard from them again!!! Had to change the day of my move... At great expense!!! Left them a msg., that i still wished to speak to them, or i'd post my experience online... Still, have never heard from them...!!!
DO NOT use this moving company!!! They are HORRIBLE!!! They will leave you STRANDED, at the LAST minute, & just "Drop out of sight", & NEVER contact you again, for NO reason, & you'll NEVER hear from them again!!!
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