Usacomplaints.com » Miscellaneous » Complaint / Review: Wells Fargo Financial Auto Finance - Extra Payments Over Minimum Not Applied to Principal. #438123

Complaint / Review
Wells Fargo Financial Auto Finance
Extra Payments Over Minimum Not Applied to Principal

Historically I pay amounts of $10.00 to $30.00 over my minimum monthly payment. Last Month Wells Fargo Auto Finance only charged me the amount of my minimum monthly payment minus the amount I have paid over my minimum... When I questioned why they did this, they would not give me a straight answer... instead, they chose not to pay interest on the amount that they received in excess of the minimum and my principal remains unchanged... I have never experienced this w / any other Auto Finance Loan in my life (and I have had more than just a few in my lifetime)... My recommendation is to never use this company again for any type of financial service...



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