This is the only company I've ever written a negative review on. I stupidly ordered from them without looking up other customer reviews first!
Purchased two bluetooth headsets "open box", receiving them 9 days later. They give you 7 days to return defective products for exchange. If they ignore you for 7 days, they figure they are home free.
One headset had a broken microphone, both came with only one ear piece (instead of the 3, (sml, med, lrg for fitting they) advertise. Both headsets were filthy with earwax and dirt.
They ignored the two emails I sent to their customer service. I called twice too, both times during their business hours. Their answering machine came on both times, so I left a message. No response.
I'm now in the process of disputing the charges with my credit card company.
If you are considering doing business with these guys, do yourself a favor and read the customer reviews on-line.
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