I contacted Tax incorporated back in January after I received a letter from the IRS stating that I owed 55,000.00 in back taxes. I came in contact with tax incorporated while searching the web and I immediately contacted them.
I was given a "free consultation" to determine if I "qualified" for any of their programs.in a matter of 3 minutes I was told I was qualified and that they would need to get started right away because I "qualified" to have my tax debt settled for $7,000.00. This "supposed" $7,000.00 would then be repaid to the irs over a 5 year period. I was extremely excited, because my family of four was operating on one income and this was a "golden" opportunity to put our irs problems to rest.
I was told all of this could happen for a fee of 6,500.00. This was a very steep but considerably less than the 48,000.00 savings I was promised. We were told if we came up with half the money they could get started as long as the other half was paid within a two week period. We sacrificed everything we had in savings plus the next two paychecks to make our "4 month miracle happen" (we were told the entire process from start to finish would take four months).
This process began in january. We were told there was no need to contact them for updates on our situation basically we were told not to worry..."HAVE NO FEAR... Tax incorporated is here". How naive we were to believe that.
After 2 months I called to see how everything was coming along and got a voice mail (yulia Diaconu). I left her several messages but she never returned my calls.in the meantime I was still getting threatning letters from the IRS. Finally in late march I was asked to update my bank statements and when I asked yulia about the threatning letters I was told to "ignore" the statements and that was a "scare tactic" by the IRS to deal with "me directly" instead of tax incorporated. Yulia has a way with words and eventually calmed my fears, little did I know "she was a wolf in sheeps clothing". I would soon find out.
In september I received a bounce checked fee from my bank and I called to dispute it and i was told all of my accounts had been levied by the IRS and my heart dropped. I had a zero balance and no income at all. That was not he end of the nightmare my employer notified me that my wages were being garnished by the IRS.
I contacted Yulia in a panic and i was told "give me a week to take care of this". This was in october. I was told to refax seemingly hundreds of documents that I already previously faxed. I was then told in a sarcastic insensitive manner.."I am not suppose to be telling you this but the irs will not compromise your tax debt, so I can't make you any promises". I was furious at this point and I asked her What happened to the program that I "qualified " for when I gave up the 6500 and she said.." It is not my job to educate you on the tax resolution process"!!! I was very vulnerable and livid and in a complete state of shock, she then began yelling at me in a very unprofessional manner telling me that i was not her only case.
I contacted The IRS myself and explained my situation and I was told that "it's unfortunate that you ran into a predator like tax incorporated" but we will still have to levy the wages but that they would work with me on coming up with a suitable payment plan on the 55,000.00. My life was in ruins and I was desperate to have the garnishment lifted so i agreed to pay 1000.00 a month in order to lift the levies on my bank accounts as well the garnishment.
Today my home is in foreclosure and my financial situation is a complete mess. My gas and water were both shut off as a direct result of the levies on my bank acounts and wage garnishments. I had not heard from tax incorporated since october until I received an e-mail from the better business bureau in response to a complaint i made against Tax inc... The e-mail stated that tax inc had settled my entire balance for 3000.0 saving me 52,000 dollars. This e-mail was from yulia diaconu (tax Inc) to bbb. The e-mail was a bold faced lie!!! I contacted the IRS about the e-mail and I was told that was false and no offer in compromise had been made. They also stated that none of the documents I refaxed to yulia back in October were ever faxed or mailed to them. I was advised to stay away from companies like tax inc and that this was not the first time tax inc has done this to one of their customers. When I tried to reach tax inc by phone, I was told my case was closed because I should never had filed a complaint against them.
I am currently working with the IRS to compromise my debt without any third party. Surprisingly everything has been very professional and they have been very helpful and sympathetic to my situation with tax inc. I will probably never get my 6500 back but I learned a very tough lesson. I am interested in any class action lawsuit against this company. It is hurtful that during these tough economic times, we as Americans are preyed on by companies such as these and nothing is done about it.
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