I have this terminal for my business and I have never dealt with a bunch of ignorant customer services reps in my life. The terminal was in someone elses name but that person left the firm, therefore I contacted them to do a name change on the account and take the old person off. I called them several times during a 2 month period and excuses after excuses. I mean it doesnt take a rocket scientist to do a ownership change. They asked for all these dumb ass documentation like SSN, Bank info, notarized letter, etc. Just to do an ownership change. It was surely a hassle but after I got all the requested documentation they still kept giving me the run around. Then on the monthly bill you see all these outrageous ass charges... And for what! It could be charges on the account and we didnt even make any sales for the month. They are a rip off! Half the time you cant even get through to someone on the 800 number and when you finally get through they have no idea as to what is going on with the account. I mean did you just get off the slow yellow bus or what. I decided to just cancel the hole damn account cause they are nothing but scammers, rip offs and jerks.
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