Complaint / Review
Westlake Financial
Ripoff artist, rude CSR's fraud

I financed 7000 for a vehicle with Westlake october as of october i have paid over 3000 on the loan and according to there records i still owe over 6500 what kind of math is that. Then when i requested proof of how my payments were applied they CSR became rude and said they didn't have to provided that information. Since then my husband lost his job and we have not been able to make the last tow payments given we dont know when my husband will be going back to work i contact westlake to come and pick up the vehicle they where rude and refused. Needless to say that was over three months ago and they have not come to get the vehicle all they do is call 8-10 times a day they have caused me to have disciplinary action at my job for receiving personal calls on company time. There phone calls have escalated to threats of having law enforcement come and arrest us.

Ibme
Hemet, California
U.S.A.